Shipping Policy

Shipping Policy

Thank you for shopping at Miniunbox. We are committed to delivering your favorite miniature kits, gadgets, and trending finds quickly and securely. Below you will find detailed information regarding our shipping rates, delivery timelines, and order fulfillment process.

Order Processing & Handling

  • Processing Time: All orders are processed within 1–3 business days (Monday to Friday, excluding weekends and public holidays).

  • Order Confirmation: Once your order is placed, you will receive an automated confirmation email. When your package is dispatched, we will send a follow-up email containing your tracking information.

  • Peak Seasons: During high-volume periods, holidays, or promotional sales, processing times may take slightly longer. We appreciate your patience.

Shipping Rates & Estimated Delivery

We ship worldwide to ensure our miniature and trending collections reach enthusiasts everywhere.

Shipping Option Order Value Estimated Delivery Time Cost
Standard Shipping Orders under $50 7–15 Business Days $3
Free Shipping Orders $50 and above 7–15 Business Days FREE
Express Shipping All Orders (Optional) 4–8 Business Days Calculated at Checkout

Please note: Estimated delivery times are indicative and may vary depending on local postal services and customs processing.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your parcel's progress in real-time. Please allow 24–48 hours for tracking details to update after receiving your dispatch notification.

Customs, Duties, & Taxes

  • International Shipments: Miniunbox is not responsible for any customs fees, import duties, tariffs, or taxes applied to your package upon arrival in your destination country.

  • Any applicable fees charged during or after shipping are the sole responsibility of the customer.

Address Changes & Cancellations

Please ensure that your shipping address is accurate before completing checkout. If you need to make changes or cancel an order:

  • Contact us immediately at support@miniunbox.com.

  • We will do our best to accommodate changes, but once an order has entered processing or has been dispatched, we are unable to modify the address or cancel the shipment.

Damaged, Lost, or Delayed Items

  • Damaged in Transit: If your order arrives damaged, please take clear photos of the packaging and items, and email us within 48 hours of delivery at support@miniunbox.com so we can resolve the issue promptly with a replacement or refund.

  • Lost or Undelivered Packages: If your tracking indicates delivery but you haven't received your package, please check around your property or with neighbors first. If it is still missing, contact our support team and your local courier for assistance.

Contact Us

If you have questions about your delivery or need assistance with tracking your order, our team is here to help 24/7.

  • Email: support@miniunbox.com

  • Address: 83 Spring Bank, East Riding of Yorkshire, United Kingdom